Banned for no reason
Hello, this isn't the banned account's account for obvious reasons otherwise I wouldn't be able to write this post.
After months of not playing I logged in ingress again in september with a friend while i was on a hike in the mountains.
All I did was use a jarvis virus on a portal that was a control field. I don't think this is against the term of service maybe not nice to your faction but my friend who plays more wanted to play more in his area so we took advantage of this afternoon hike and I thought i could help him. We were both on the same hotspot and immediately after i took down the portal 3-4 agents started tagging me in the comms saying thy just reported me. I was confident I didn't do anything wrong so i just closed the game, watched the stars after sunset a little bit and hiked down like the original plan was.
next morning i woke up and my account was banned.
I tried to contact the support for weeks but they don't answer, is there a way to get someone to review my account that isn't a bot? I don't get any answers to ban appeals and it's a mistake. I was L12 and my account was years old, i just captured a single portal after months of not playing. It doesn't make sense.
I thought it could be a mistake where they ban people on the same wifi hotspot like I have read here multiple times but his account was unaffected so it must have been just because of the reports.
My username was MarcoWag, same telegram username too
Comments
Unfortunately Niantic do not post comments about bans and unbans anywhere.
Sounds like you got caught up with some local animosity.
Making an announcement in your local chat that you were about to take down a BAF beforehand is usually best.
I also go to extra effort and do portal scans, especially of wayspots of places not normally at. This proves you're at those places
Can only hope your ticket is resolved and you're back playing again