Google Pixel 8 Pro - not in Niantic approved list for portal scans
Muddyeagle
✭✭
in Report a Bug
Newly purchased Google Pixel 8 Pro does not appear in the approved list for portal scans. It has ARCore but unable to scan.
Are there plans to include the latest Pixels in the approved list for scanning?
Thank you
5
Comments
This is a known from 2.123.2 issue that scan is broken
All we can is - ask Nia about clarification. @NianticBrian could U please test that thing on mentioned Pixel 8 Pro?
Any new phones have to be whitelisted for the "Niantic AR" library. Yes, I know it shouldn't be that way especially for a 12 GB RAM phone but it took a while for them to whitelist Pixel 6a when I first got it.
I have gone around from pillar to post with various Google support groups regarding certification for the Google Pixel 8 range, and still no one from Google can give me a straight answer on certification. I was promised a reply from another team, but it's all gone quiet.
Therefore I cannot use my Pixel 8 Pro for Ingress portal scanning and cannot trade in my Pixel 7 Pro, so my Pixel 8 Pro sits unused.
Since you made this post, Niantic has updated the requirements that phones need to meet to scan. They now need a specific GPU to be able to scan, and both the Pixel 8 Pro (Mali-G715) and the Pixel 7 Pro (Mali-G710) do not meet that requirement (because funny enough, they seem to be too new):
So while it sucks that you cannot scan with relatively new flagship phones, Niantic does not consider it a bug.
I note that Google has now approved the Pixel 8 range for ARCore - See the updated Google entries at the official developers site here - https://developers.google.com/ar/devices#google_play
Do we now wait for Niantic to update Ingress, what happens now?
Issue with my Pixel 7 Pro. Reinstalled and made sure All permissions set. Option yo6 scan is gone
Niantic needs to support the GPU of the Pixel 8 which probably has to be added manually, so yeah, atm all you can do is wait until Niantic adds support (if they do it at all).
This is because the Pixel 7 Pro does not meet the requirements for scanning anymore as the GPU of it is unsupported since the newest scanning update. While it sucks, it is not a bug.
Wait? So i wont be able to scan?
not at the moment until niantic adds it as supported phone to their database.
I have a phone with supported gpu and missing scan button so not sure what do about that
Probably is a Mediatek chipset not a snapdragon, Kirin or Exynos from that list.
thats the cpu, if u have mali gpu scanning according to list should work
Dear me, how long does it take Niantic to approve the Google Pixel 8 series for Ingress portals scanning? Google have approved the devices for ARCcore guys, what gives??
Since Pixel 6, Google has been using their custom Tensor SoC which shouldn't be an issue for Niantic but argh.
This should not be a particular problem for Niantic and will be updated in the future.
One complaint, however, is that the SoC, GPU, and OS version issues in Android have been around for a long time, and Niantic would do well to explain them in more detail.
In fact, it's the same reason why so many people this spring asked, "Why can't I install Peridot?"