Account ban?

Hey so I'm making this post because my account was banned for now reason recently I was driving around town blasting and flipping portals went to various store and a hour later I see error unable to load account data so I had my friends check my username and it says I'm banned I don't know why I know I haven't broken any rules or tos only thing I did recently was change my name do to local agents harrass me so can my account be unbanned and can this situation be resolved thank you and have a good days thanks


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