Since update 2.123.1 there's no more the scan button. Moto G7 Play Android 10, that's compatible with Google ARCore. I could scan easily before this update.
"We would like to inform you that the team is aware of this issue and they are currently investigating. The update on what device do and do not support AR Scanning will be notified to the Players at the earliest. Please keep an eye on our official blogs for any update regarding the same."
Let's hope they don't simply update the list of compatible phones (i.e. scrap the ones that don't work anymore, despite the fact they work fine in both the PoGo and Wayfarer apps) but the above quote worries me slightly.
Did you removed cache and reinstalled or did it start to work anyway? Was there any samsung/Android updates or do you think niantec fixed it with ingress client. I am on oneplus 2 nord and not working yet for me
I did update to version 2.125-1 and there is not available to scan in my Motorola G-60s with android 12. But Nia get your paid of subscription in time. I believe I will shut down the subscription, because is high in price and I can't scan portals and get my Onix.
The new 2.125 version doesn't fix the problem, but introduces a new bug : it is no longer possible to use a photograph that has already been taken (corrected, cropped or adjusted) to propose a new image or submit a portal.
Comments
Modelo: Moto G(30)
Android: 12
No tiene botón de scanear
Since update 2.123.1 there's no more the scan button. Moto G7 Play Android 10, that's compatible with Google ARCore. I could scan easily before this update.
Same problem with the scanner. Samsung A30s
Idem pas de bouton pour scanner les portails : OPPO A94 5G
Just tried my old phone (Samsung S8), Android 9: same result, no scan button anymore. Worked before.
Scan button appears to have returned for me on one device (Sony Xperia 1 V running Android 13, Ingress version 2.124.2).
Suggest people check to see if they have the button back as well.
The Scan button now appears, but only on this device:
Device: HONOR Magic5 Pro
OS: Android 13
App version: 2.124.2-eabcffb3
However, my Xiaomi Redmi Note 10 (mojito) still doesn't have the Scan Portal button.
Device: Xiaomi Redmi Note 10
OS: Android 12
Version: 2.124.2-eabcffb3
Same issues with Motorola edge 30 or oneplus 3T
My scanning button is back about 12 hours ago. OnePlus 11.
Come on @niantic get your finger out and sort the scan Button....and bring back Key replication capsule's
Scann Button is back on Samsung S23 Plus, since yesterday.
Haven't been able to scan for about 3 weeks
Moto G82
Same here, button is back on samsung galaxy s23 ultra
Same issue.
Device: ZTE Libero 5G III
Android: 12
Ingress: 2.124.2-eabcffb3
Received ticket close comment from support:
"We would like to inform you that the team is aware of this issue and they are currently investigating. The update on what device do and do not support AR Scanning will be notified to the Players at the earliest. Please keep an eye on our official blogs for any update regarding the same."
Let's hope they don't simply update the list of compatible phones (i.e. scrap the ones that don't work anymore, despite the fact they work fine in both the PoGo and Wayfarer apps) but the above quote worries me slightly.
Galaxy A52 5G
Android version 13
Still no button to enable portal scanning.
Did you removed cache and reinstalled or did it start to work anyway? Was there any samsung/Android updates or do you think niantec fixed it with ingress client. I am on oneplus 2 nord and not working yet for me
Seems to be some server side tweak as my ability to scan portals is back as of a couple of days ago on my Samsung S23 Ultra.
No software changes or device updates that I can recall.
I did update to version 2.125-1 and there is not available to scan in my Motorola G-60s with android 12. But Nia get your paid of subscription in time. I believe I will shut down the subscription, because is high in price and I can't scan portals and get my Onix.
The new 2.125 version doesn't fix the problem, but introduces a new bug : it is no longer possible to use a photograph that has already been taken (corrected, cropped or adjusted) to propose a new image or submit a portal.
Overclock, however, remains possible.
I can also scan from the Wayfarer application.
Versión 2.125.1 still has the bug for me: Xiaomi 11 lite 5g
The bug still remains on my Honor 70
Scan button is available. But missing rights to "Camera" and "Storage". Access to camera is set but it is not possible to add rights to "Storage".
Google Pixel 6, android 13 update sep 1st 2023, Ingress 2.125.1
Hotfix 2.125.2 has been pushed out.
Please check if it works for you
Still no Scan Portal button
Device: Xiaomi Redmi Note 10 (mojito)
OS: Android 12
App version: 2.125.2
The problem persists after updating to 2.125.2
Device: Xiaomi Redmi Note 11S
OS: Android 13
Model: Motorola Moto G82 5G
Android: 13
App version: 2.125.2
Still no scan button
Android 11
Motorola G20
App versión 2.125.2
Since 2.121 i guess without Scan button
Update: still same situation at v2.125.2
Oneplus Nord 2
Android 13 August 2023 security update.
Still no scan button even latest appfix