Button for scan missing with updating of Ingress



  • Redmi note 8 pro. Habra solucion para este problema?

  • My device is Samsung Galaxy A31, the button for portal scan is not present

  • Samsung s20 and samsung s23ultra dont work with scanning.

  • Xiaomi lite 11 5g ne doesn't work, a mobil quite recent...!! A big disage!!!

  • Hace unas semanas que no puedo hacer los escaneos de Portal


    -Xiaomi Redmi Note 11 pro 5G

  • GreymoorGreymoor
    edited September 15

    Xiaomi Redmi Note 8 Pro, no scan button

  • I have the same problema with mi phone: realme 9 pro+. Reinstalleed ingress and Google any time. Thanks!

  • No scan button on my Samsung Galaxy A53 or my wife's Galaxy A8.

  • Same to me with Samsung Galaxy Note 8

  • Motorola Edge 30

  • M42M42 ✭✭✭

    Same problem with my Samsung Galaxy A33 5G. Android 13.

    Though while trying to fix it myself, I signed up at Lightship and installed the Wayfarer app and found I can scan with that. Though, sadly, it doesn't count towards my Scout Controller stats.


  • Still completely disabled on Samsung S23 Ultra...

  • Same issue on Oppo K10x.

    Have AR Core installed, can scan portals before, now button missing after a specific update in late August

  • Galaxy S10 Android 12, had been working on the latest release after the switch over to the new system up until a week ago. Was prompted to download Lightship AR, but no option to enable scanning.

  • Same issue

    AQUOS sense6

    Android 13

  • XOPB16XOPB16 ✭✭
    edited September 16

    Same issue, missing scan button. Samsung Galaxy A53 5G, Androind 13

  • My phone is Samsung Galaxy Z Fold5 when I did the last update the scanning the portal was working , than suddenly I was unable to scan portals

  • I have the same problem, my device is a Xiaomi Poco X3 GT 5G, a prompt solution to this problem that affected several users is expected.

  • SkyPrimeQueenSkyPrimeQueen ✭✭
    edited September 16

    Since the last update, the scan button have dissapeared. I have a Xiaomi T11 Pro

  • Same problem

    Xiaomi Redmi Note 11

    Android 13

  • Same here. Redmi Note 10 5G, Android 12

  • Have the same issue with there beeing no ,,scan" button.

    I am using A52s 5G.

  • I have the same problem. 3 or 4 weeks ago I still could do portal scans and then it just disappeared. Updated everything (Ingress, Google AR, phone) and as well reinstalled, still nothing there.

    Phone: Xiaomi 11 Lite 5G NE

    MiUi- Version: MiUi Global

    Android Version: 13 TKQ1.220829.002

  • Moto one macro

  • Hi, same problem in here , phone Redmi note 11

  • Hi, yes I am having the same issue on my Samsung S23 Ultra. I think all portal scanning should be paused until it's resolved.

  • Same issue No Scan Button on Moto G82 5G

  • No scan button

    Phone: S23 ultra

    Android: 13

    Ingress: 2.124.2-eabcffb3

    P.s. maybe make the version more prominent and/or show in settings.

  • Same problem, Galaxy A23 5G.

  • Its not fair that lots of People cant scan. They lose scoutcontrol and get behind of portal scanning. They cant scan 13 x a portal to get a bb on the portal. It would be fair to close the scan option for everyboddy thil there is a solution.

    Please nia give a update.

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