App crashes after new update
in Report a Bug
Was working yesterday then i noticed an update then it just crashes everytime i try and boot the game
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Was working yesterday then i noticed an update then it just crashes everytime i try and boot the game
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We're rolling out a fix for this with Ingress 2.123.2 right now. Can you share what specific device you're on, and what Android OS version you're on? We believe this crash occurs with older GPUs.
For me the crash only started after updating to 2.123.2, was working fine before
Android 11 / Samsung J5 (SM-J500FN)
Good evening ;
some complementary informations on that issue, i hope it can help.
I tested the recent versions with the following devices :
2.122.2 confirmed working on phone WIKO (I manually installed the version's APK as a workaround, following recommendations in this forum) ; untested on the tablets.
2.123.1 systematically crashed on startup after a few seconds on all 3 devices
2.123.2 now runs properly (as far as I can see) on the two tablets, but the problem persist on the WIKO phone
Redmi 6A
RAM 2Go
CPU Quadcore Max 2Ghz
android : 9 PPR1 180610.011
It worked perfectly with version 2.122.2 but you had to install version 2.123.2 !
You're thinking of proposing a solution because we can no longer use a version that works...
Just checked another spare device I still had (oneplus2 / Android 11), that now also crashes with version 2.123.2
If I hadn't gotten my Sojurner years ago I'd be pretty mad right now
Before updating to version 2.123.2 it worked correctly. Now crash when starting the game.
Samsung SM-A510F
Android: 8.1.0
CPU: Exynos Octa 7580 1.60 GHz
Ram 2Gb
One more old phone I can confirm work properly with Ingress 2.123.2 (but untested on recent previous versions)
* Wiko W-V600 ; android 8.1 kernel 4.4.95+ ; 2 GB RAM ; GPU PowerVR GE8100 (going by doc)
I don't really understand why it works on that one, and not on the "newer" W-V730 from my previous message. A Kernel version thing ?
A new update has come out today, 2.124.2 .... the game now works correctly on old phones.
Play store only offers 2.123.2 for me ... where did you get 2.124.2?
New updates appear very soon in my play store
My distant portals have already fallen, what solution do you have for that?
If I were in your situation, I would ask a relative/friend for the phone so I can install ingress and recharge the portals so that they remain charged for a few more days until your phone receives the latest ingress update.