Version 2.123.1 crashing on cubot R19

in Report a Bug
Seems 2.123.1 crashes on start on my cubot R19. 2.122.2 works fine.
Phone: Cubot R19
Android: 9.0
Network: Wifi
Phone and ingress Language: German (I'll give the english terms below)
Starting like:
- shows black screen with white niantic logo
- shows ingress prime logo ('headphones recommended')
- shows moving triangle in the upper right (that was in the middle of the screen on 2.122.2)
- 'Ingress was ended'
I already tried:
- clearing cache
- clearing app data
- tried another cubot R19 (don't have another supported phone atm)
to no avail.
Removing 2.123.1 and reinstalling the apk from 2.122.2 works around it. The older version starts and runs fine as far as I can see.
14
Comments
Got same issue while running Android 10 on CAT S52 on cellular network.
Tried cleaning the cache, reinstalling, restarting the phone - no luck.
Same issue on a Ulefone Armor 7 running Android 10. Crashes back to phone home screen after the "Sony Headphones Recommended" screen. Does start on a Pixel 5 with Android 13.
Together with the post below, there are now four reports of Ingress crashing on phones that don't have ARCore support. If you have a phone that doesn't support ARCore, do not update to 2.123.1 at the moment.
Interesting enough, uninstalling ARCore from a supported device (OnePlus 8 Pro in my case) is completely fine and the game works as expected, disabling Portal Scans and Overclock.
The same whit doogee s95pro whit android 10. Last version crash.
wow this is serious bug
How do you go about installing the older version?
EDIT: Tried APKPURE, but it does not have the 2.122.2 version. It has 2.121.1 and older, but if I install any of those, Ingress tells me it MUST update when I start it, so back to 1²... Pretty p!ssed about this.
Crashes on mainstream phones too. Even phones that are in the supported list.
Samsung A13 5G
SM-A136U1. Android 13 One UI 5.1
Got a copy from APKMirror, please use on Your own discretion. Not official.
https://drive.google.com/file/d/1MGYfKYzhuS1RKq0_VvyAjkglWOvxf0H9/view?usp=drivesdk
Same issue with a Cubot P40 running Android 10.
Same issue
Samsung Galaxy S7 SM-G930F Android 8.0.0_0018
everything was working fine 6 hours ago.
now i have
alert screen comes up and closes the app.
I have tried
Having the same issue on Samsung Galaxy A13 5G.
THIS WORKED!!!
THANK YOU.
For those who wants to do this too, remember to disable auto-updates in Google Play.
2.123.1 not working on Samsung J7 2017(via 3 custom and stock rom,was messing around with my gf phone,installed 2.122.2 via apkmirror).
Gonna write to support too. (Already done)
Seems armeabi7(x32 bit) affected.
I grabbed it from the TG channel "Ingress APKs Archive"
Remembered I have one of these in the depths of the cupboard, dug it out and can confirm it too crashes in the same place with the latest update. I did use this phone to scan in the early days so running ARCore isn't the problem.
Same issue on a Ulefone Armor 7 running Android 10. Crashes back to phone home screen after the "Sony Headphones Recommended" screen.
The game was working OK yesterday. I haven't been able to get it to work today even after uninstalling and reinstalling it.
Luckily, I only have very few required scans to achieve the black unique scout controller badge. Forcing players to us the AR core is complete nonsense. Not only that Ingress crashes on some phone as written above - the scan process is terrible compared to the previous process.
Had to reinstall old version...
Please fix this!!!
I have same issue on umidigi f1(android 9.0).
Any news?
APKMirror universal apk is a bit more heavy than specified arm7-8 split from store.
Can confirm bug on Samsung J7-17 on stock(arm32) and ZTE Blade A7-2020(stock,arm32). Works on my Samsung S8 with custom.Android 10(arm64) but seems to be slower than was on previous release(startup time as example).
More serious than kicking me out of the game back in 2019 and still not gotten back into it In 2023
WOW !!!
could this be the end of Ingress ??
@NianticBrian you have some work to do.
Indeed.
I know of at least one player who very nearly lost his Sojourner streak, because of this.
@NianticBrian Are there plans to help players affected by this?
Same issue
Samsung Galaxy S7 SM-G930F Android 8.0.0_0018
everything was working fine before update.
now i have
alert screen comes up and closes the app.
I have tried
2.123.2 does no fix it, still crashing on startup.
Confirm I am now able to play on the Ulefone Armor 7 and the Samsung S7 with the new 2.123.2 release.
With 2.123.1 my One plus Nord 2 DN2103 was able to scan. With 2.123.2 the scan options are completely gone. It's no longer compatible??? Come on Niantic, are you serious?
Same on my Samsung Galaxy S23+, no longer possible to scan, no Scan menu. Can we get the 2.123.1 APK?
Thanks, works and works nicely (no crashes and the graphics looks more responsive o_0) on CAT S52, Android 10 running 2.123.2
I saw its gone for me aswell button