Help my account please. i get stuck at a blank map with just “Sync in Progress - Tutorial Loaded” at the bottom of the screen. Nothing on the map either, no menu, no portals or anything.
That happens with me with a bad signal/very low data rate. On WiFi it loads as normal.. maybe check your signal or force close the app, clear cache and re-open over WiFi?
Yeahh, I'm using an iPhone device. I'm sure there is no problem with the connection. I have also tried using another device (android), but it still doesn't bring up the nearby portal.
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That happens with me with a bad signal/very low data rate. On WiFi it loads as normal.. maybe check your signal or force close the app, clear cache and re-open over WiFi?
Not sure about to do it on Apple phones...
Yeahh, I'm using an iPhone device. I'm sure there is no problem with the connection. I have also tried using another device (android), but it still doesn't bring up the nearby portal.
Please Raise an in-game support ticket