Mesh and normal scans not being accepted.

Mesh scans got accepted. For a while. Submitted scans not showing up on portal. New mesh scan not being accepted for later upload but now won't upload. New mesh and non mesh scans won't now even be accepted for later upload. This is on one of the portals that wasn't unique but the scanner said was unique.

Took video of process. Where do I upload it?

2 votes

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  • ArrayQueueArrayQueue ✭✭✭

    Went to another portal. Linked and fielded to problem portal ok. Scanned and saved for upload on other portal. Back to original problem portal. Scanned. No able to safe for later upload.

  • ArrayQueueArrayQueue ✭✭✭

    And uploads on normal portal are being uploaded and NOT appearing on scans.

    Scan uploads is borked.

    Going to try another portal. That is already linked up.

  • ArrayQueueArrayQueue ✭✭✭

    That one was fine.

    These are all my "having issues" portals.

    All have had seven scans done. And the 2 bottom ones have had uploads fail and retry fails repeatedly. Restart app. Uploads seem to take place but not registered.

  • XK150XK150 ✭✭✭✭✭

    Scans also started mysteriously failing for me about 90 minutes ago. I scanned 2 portals at a local courthouse successfully, then nothing but failures. Couldn't even save a scan for later.

  • GrogyanGrogyan ✭✭✭✭✭
    edited June 2

    Likely due to the massive surge in people wanting to try out the new feature and uploading a tonne of scans.

    Depends if they are quality scans.

    But as of 8:45am today, Saturday morning here in New Zealand, all scans fail to upload, and stay stuck on on 25%

    Device: Galaxy S21 Ultra Exynos 2100

    OS: Android 13

    Restarting app several times didn't help, and restarting the device didn't make a difference either

  • XK150XK150 ✭✭✭✭✭

    I'm able to scan portals again, so it looks like it was a temporary problem.

  • J1vvyJ1vvy ✭✭

    Nothing could upload until I restarted the Scanner.

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