Bug, login issue, update fail. What happened?
Today, an hour after defending several portals, I tried to start the scanner, but when loading the game I was able to select a faction and select an agent name.
I am a level 16 agent playing since the second year of Ingress.
I have already reinstalled and deleted data several times and it still happens. In a couple of starts it shows my name and level, but a couple of seconds later the animation to select faction reappears.
What should I do? Support does not give me a clear answer if I will lose my level if I select something.
I have a video showing all, but I can't charge on attachments.
The Ingress team noted that there was an issue with lag and login connectivity.
And that it should be resolved now
Not possible, there is no lag in Ingress. There have been odd reports of temporal disturbance that have all been reliably attributed to space time fluctuations.
Should rephrased it, higher lag than usual 😉
Select the same faction, enter the same name. It'll then tell you you are too high level to change faction, and that should then be resolved.