Well I'm owner of blocked capsule. Returned to Ingress after many years with such a suprise. 00.00/4km. Capsule number: B1A6F5EF
Head over to https://ingress.com/support and open a support ticket. Use the category "Gameplay Help --> Kinetic Capsule Issue" and follow the prompts. Keep your Capsule ID ready. You may need to switch your phones language to English if you don't have the option.
I did it of course. No one answer me. Still have blocked capsule.
What the f… all my tickets have same answer. “You got stuck. Restart adventure sync, and contact us”. Did it all the time and doesn’t work. Next contact is possible by send ticket. And fun begin.
Did it. What next, when answer is work and after contact my ticket is going to be closed? Next ticket? Did it. And what is answer? Same as before. When I respond it doesn’t work- ticket closed. And next opened with stuck capsule and? Same **** different ticket.