Kinetic capsules not working at all
toggeli
✭✭
I'm actually unable to get things from my 8.0km kinetic capsules, and launch a new production process.
Normally a 8km should give me the produced items, and I should be able to launch a new production process within an empty capsule.
Here the details:
I have 2 green kinetic capsules which share the same ID: 36ED44B1 (screenshot 1)
When I try to get the content of 95D119F7 for example (screenshot 2), nothing happens, the screen remains very dark (screenshot 3).
After launching the production of an softbank-ultraling in capsule 6B61283F, I get a scanner communication error (screenshot 4).
All other functions like hacking, recharging etc seem to work correctly. Also I tried to switch the system language to english, which does not solve anything.
I already re-installed the app, but the problems remain.
My device is a POCO M4 Pro 5G with Android 12 SP1A.210812.016, connection WIFI.
Ingress app version 2.113.1
Everything was OK 2 days ago.
Please don't **** my 2 full blue capsules, they contain 2 Jarvis :o)
Thank you for your help.
Comments
Head over to https://ingress.com/support and open a support ticket. Use the category "Gameplay Help --> Kinetic Capsule Issue".