See attached screenshots
Thanks for reaching out, @eigood! If you haven't yet, please submit a ticket via in-app support. One of our agents will take a closer look into it.
Why would creating an in-game ticket help with this? This is not an active issue for the scanner. My kinetic(s) aren't stuck. This is just a pure software bug. I thought that's what this area of the forum was for(Report a Bug)
Seems to be specific to a small subset of accounts,