Include submission rejection reasons in emails to submitters

From the nomination rejection email:

At this time, we're not able to provide specific rejection reasons for each submission we review; however, the following are common reasons for rejection:

- The candidate is on our PLEASE DON'T SUBMIT list

- We couldn't find evidence that the candidate meets any of our ACCEPTANCE CRITERIA

- The candidate was submitted in an incorrect location, and we weren't able to find the right location

Are there any plans to make this more specific? OPR provides a number of 1-star rejection reasons now; if there is a clear majority in the rejection reasoning (e.g. poor quality photos), it would make sense to return that to the submitter, giving them an easier path to completing good-quality submissions without the poor metadata.

Comments

  • Yes! This is important specially to pokemon go players, but also for some ingress players as well, that don't really know the critearia when submitting.

    They need to know why it has been rejected!


    The imediate benefit would be reducing OPR queue, which would benefit OPR overall.

    Knowing why it has been rejected, the submitter would know how to improve the nomination or give it up.

    I.E. if the rejection results in "mismatched location", the submitter would know that the POI couldn't be found by the reviewers, and then he could proceed in adding street-view, taking a supporting photo with clues and directions for the reviewer, etc.

    I.E. agents give up resubmiting a valid nomination after first rejection. Let's say it's rejected for picture orientation (camera bug when submiting), or because there is a licence plate that the agent haven't seen when submiting. Knowing that, the submitter could safely resubmit knowing that the nomination it's a valid potential candidate, and was rejected for minor details that could be easily corrected.

    I.E. a player submit a natural feature, it get's rejected and the email prompt that the reason is that it is a natural feature. The player doesn't submit this invalid nomination anymore as he knows that it won't get accepted no mather what, relieving the OPR.

  • JudyBJudyB ✭✭✭

    In principle this is a good idea, but I suspect that the problem may lie in part in the fact that different reviewers may mark it down on different things?

    So I think the object is so badly misplaced that the submission is a fake, or that the photo has clearly been taken from a car, but someone else may think that the object just isn't worthy as a portal candidate. If this is happening then it may not be possible to provide a simple, understandable reason why something has been rejected?

  • TerranceTerrance ✭✭✭

    it may not be possible to provide a simple, understandable reason why something has been rejected

    Indeed, which is why I originally limited to if there's a single majority reason, but I don't know how realistic that is -- as you say, there's quite often more than one aspect on 1-star's. I suppose the response email could list the top N reasons chosen by reviewers, or even a pie chart or some other visualisation of the review, though that's probably complicating it a bit too much...

  • They could make it so the most common reason for rejection is chosen, and if the main reasoning can't be determined by the system, the automated email is sent instead.


    Also, they could add a comment randomly chosen from reviewers, if there's any.

  • ThaldeonThaldeon ✭✭✭

    This is a bigger issue for Pokemon Go Players. As we all know, not all portals become Points of Interest(pokestops, gyms) in Pokemon Go. So, a PoGo player can submit duplicate candidates and don't receive the "duplicate portal" e-mail feedback.

Sign In or Register to comment.