Order received, but no QR codes in mail

edited June 30 in NL-1331

I ordered tickets and 2 support kits voor de 1331 in Utrecht but never received the QR codes. Order was received succesfully...i have a screenshot of that. I contacted support and they said they'd be in touch but after that I've not had any word. I still have not received my tickets. They are NOT in spam



  • XK150XK150 ✭✭✭

    The one time I didn't receive a ticket email, Niantic told me to contact Splashthat.com support. They're the ones who email the tickets, and they're the only ones who can remail the tickets.

  • That just leads me to an event marketing page?

  • XK150XK150 ✭✭✭

    You may lack basic googling skills. Try the top result for "splashthat support".

  • Well I contacted them. Fingers crossed they get back to me.soon

  • They contacted me and said they resent it but still have not received anything. Really hope this can get resolved....

  • Yes! They are in! Well done to the support people.

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