The account was locked without any official notification

in Report a Bug
My account was locked out of the game a few days ago without warning, and there was no official
There is no official email notification, some players in my area also have the same problem
When will the official solve this problem?
Appeal Number:20107301
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Comments
We took action against accounts for violating our Niantic Terms of Service.
But I did not violate the rules, there are violations will receive official notification letter, this time there is no notification letter