Kinetic capsule wont work

Decibel88

Hei,

My kinetic capsule stopped working a few moths back.

Tried reinstall, turn on/off adventure sync, ingress app open when walking, 0/8km either way.

Decibel88

InvestigateXM

https://community.ingress.com/en/discussion/20152/kinetic-capsule-wont-work

I believe Niantic needs your Capsules ID to fix it. Post a screenshot containing the ID or manually post it here is probably a good idea. In addition, try to open a support ticket on https://ingress.com/support, choose "Gameplay Help > Kinetic Capsule issue" and follow the instructions from the bot.

Decibel88

Aah ok!