Veteran Ingress Agent banned for no reason
How many times have I read the stories of desperate agents who have been banned for no reason. Now it hit me on June 12, 2019.
After reading your e-mail, that my account was terminated, I was shocked because I always played fair and did not violate the TOS.
Why don't you call the reason that led to the ban?
After the chat with the support bot, I received the following response on June 13, 2019:
We have escalated your profile for a thorough review again. We want to get back to you with a decision in due time.
Thanks for your patience.
That's two weeks ago and since then I have not heard from you.
You can't do that! Lock a longtime player without stating reasons!
My husband is also playing Ingress and is stunned as you treat me.
I really do not understand your decision. The ban must be a big mistake.
We have organized our entire summer vacation to Ingress: 3000 km by motorhome across Europe to various NL-1331 locations and the Anomaly to Kauna, Lithuania.
I'm sad, angry and disappointed with how you deal with longtime, decent players! You just threw me out of the game and I do not even know why!
I played Ingress for more than five years.
I recursed in November 2018 and wanted to reach Level 15 last weekend.
Me and my family spent thousands of Euro for traveling to 14 Anomalies (buying swag and very rare packs) and several Mission Days, NL- or FS-Events in Europe.
Over the years I have earned about 120 millions of AP, collected about 73 badges, including 14 Anomaly badges and Kaltenberg Castle.
I could not even take a screenshot. ;(
PLEASE UNBAN ME!
If you do not unlock me, I will not start over!
But I would like to get my money back, put into unused CMU.
Agent Blyde (Dübendorf, Switzerland)