White key locker missing

I have unloaded some keys from my white locker to charge some portals, but it said key missing. I closed the app and restart, then I realised the white key locker is missing. Please advise how to get it back. Thanks.

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  • Thanks for reaching out, @APzzz! Please reach out via in-app support. One of our agents will take a closer look.

  • FWIW, I had this happen to me twice, and both times the key capsule mysteriously re-appeared a few hours later - together with the missing keys. I did open a ticket the first time, but only got some generic response that seem to misunderstand the issue.

    So, anyway, do open a ticket, but at the same time restart every so often to see if it comes back mysteriously.

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