Kinetic capsule does not progress

FreddyFGFreddyFG ✭✭
edited August 2022 in Report a Bug

For a while now, my Kinetic capsule has not progressed

This week I have walked 64, but no capsule has been completed @NianticThia @NianticBrian

My Capsule ID is 440586FA

Mi Nick is FreddyMFG


I have sent several reports either through the Ingress Support page or through the application itself without getting the problem corrected

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Comments

  • Are you on the latest version of Ingress (2.97)?

    Do you have Adventure Sync enabled? There was an issue that we fixed in 2.97 that requires Agents to re-enable Adventure Sync.

    Does your 64km distance walked metric increase when your Kinetic Capsule stays at 0km?

  • @NianticBrian I have version 2.97.1

    I currently have Adventure Sync turned off. Although I had it activated for months (I deactivated it today)

    Yes, the mileage counter advances, but the capsule remains at 0

  • I also had that problem, but it was solved on its own

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