Unable to Login

I am writing this on behalf of my friend. He is unable to login into the game. Keeps getting the following screen where it says "An error occurred while recording the acceptance of ToS " while trying to login. However he is able to login into intel maps.

He has raised multiple tickets since past 15 months no response.

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  • Anyone experience:

    Anyone else experiencing this?

    In short when I try to login:

    1. "Choose an account to continue to Ingress." (I have only one & it's linked to my gmail )

    2. swiping that away I can see a notice "could not load ingress account data"

    3. Then I see "Returning player?" & pressing Google "Sign in"

    4. And it loops back to #1.

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