Good afternoon, I just achieved level 14 and noticed that my points reset. Is that supposed to happen? If it was in error, how can I get my point restored?
As far as I can tell, everything is as it's supposed to be. Looking at your profile, you reached L14 with enough medals to instantly level up. Once you do that, the display in the profile and at the top of the screen switches to the AP required for the next level. No AP is lost however, your "Livetime AP" shows how much AP you have ever gathered.