Key Locker Disappeared

MagpieMind

I was unloading my key lockers and the unload process seemed to hang. I hit the back button to cancel the unloading. 45 of the 80-90 keys are now in my inventory but the key locker has disappeared completely.

I've cleared the cache and restarted but the key locker hasn't returned.

NianticVK

Thanks for reaching out, @MagpieMind! Please submit a ticket via in-app support. Please select 'Questions about Scanner or Intel map' to talk to one of our representatives. We'll take it from there.

zydicious

I've just had this same problem. Pulled one key out to recharge and burn off some XM before recycling only to have the entire key locker with 77 keys disappear.

Worse, this was my locker with my travel keys, Dallas, Austin, Marfa, etc.

After my 5th restart of the app my key locker finally showed back up.