Can’t hack portal
in Report a Bug
Trying to hack a certain portal, iy only says comunication error. I can hack the portals next to it, but not that certain one.
I may add, that I moust certainly aint traveling to fast, since I was standing still and also have been walking before.
I get "scanner communication error" when trying to hack this portal https://link.ingress.com/?link=https%3a%2f%2fintel.ingress.com%2fportal%2f4dc170a4fdb1355c9bee84f1b3a8c182.16&apn=com.nianticproject.ingress&isi=576505181&ibi=com.google.ingress&ifl=https%3a%2f%2fapps.apple.com%2fapp%2fingress%2fid576505181&ofl=https%3a%2f%2fintel.ingress.com%2fintel%3fpll%3d51.481878%2c0.059111
Tried to glyph hack between 4 and 5 BST today. Was on mission titled "Green chain walk route 4 - part 2 of 6. Other nearby portals glyph hacked fine, I'm typing this message from the afflicted portal.
Tried restarting phone - still same error
Tried dropping out of my current mission - still same error
Tried ordinary hack instead of glyph hack - still same error
Tried turning mobile data off and on again - same error
Tried scanning, which worked then tried glyph hacking again - same error
Mobile network provider is EE
Mobile hardware is huawei p20
Happened to me 5 times yesterday
Hacking a portal of the opposite faction sometimes results in no items.
You're guaranteed items from hacking a portal only if its the same faction as yourself.