[RESOLVED] Niantic Supply makes partial refunds for fully cancelled orders
They finally made full refund a few hours after my post.
[Original Post]
First of all, I am sorry about uploading KRW based receipts. However, I believe that you can still understand that Niantic Supply is a fraud.
I made three orders for recent Ingress X series kits pre-order, and requested these to save some overseas shipping fees:
1. Cancel three orders.
2. Make a combined order.
What they did is these:
1. Cancel only kit prices of three orders. Three shipping fee payments remains.
2. Make a combined order.
Thus, now I have to pay kit price and four overseas shipping fee for only one shipping order.
They are not responding to my claim emails. This is very annoying situation, and I contacted Mastercard to force refund those three unnecessary shipping fees.
For Niantic: to avoid legal issues, I hereby urge you to take more care of this unacceptable online shopping behavior.
(Order numbers: #NLABS7713, #NLABS7762, #NLABS7821)
For agents: after your refund request to Niantic Supply is accepted, please double-check if it is fully refunded.
