No damage registered
in Report a Bug
After smashing 7 out of 8 resonator, the last resonator with shield is not registering any damage.
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After smashing 7 out of 8 resonator, the last resonator with shield is not registering any damage.
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Thanks for reaching out, @MelvinChen! If you haven't already, please restart or reinstall the app and check if that helps. If this continues, please submit a ticket via in-app support along with a short video. We'll take a closer look.
I'm sorry to say this, but this 'bug' has been in the game for ages. The only way to fix this is to use a premium item on the portal to have it get 'unstuck'.
Has been reported before.
@OP, if you use a beacon or whatever on the portal it will update; it probably is uncaptured or green already.
To echo the comment above. This is an ongoing bug that has been reported many times. Just open up an issue on your side with the devs already.
I know I've previously had the issue 2 years ago. But what no one knew then was the beacon trick.
It's a server side issue that seems to stem from some sort of wonky stale state of the portal. Using a beacon on it seems to fix the "stale state" of the problem. You can also wait a few hours and it will resolve on its own, but I think it actually just decays instead of resolving on its own. I've had this problem twice in the past 2 years.
And I'm so tired of seeing the lazy restart or uninstall comment being used by support for an issue that isn't resolved by doing so. It makes the agent think that support has no idea what they are doing and leads to less issues even being reported here or via support.
Same problem here,
The last resonator keep reporting a zero charge, nobody is recharging and by continuing to use Xmp the portal cannot be conquered.
Even after a reboot and an app cache clean. I guess is a server-side bug.