Key Locker Disappears After Error

I was unload a key from a key locker and got an error message "Error using capsule", or similar. I logged out of Ingress Prime and back in and the key locker had disappeared. I have been able to purchase a replacement key locker (I had a full compliment of 6 before the error), but obviously have lost the purchase price and the contents.

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  • Thanks for reaching out, @SundownF! Please submit a ticket via in-app support. We'll take a closer look.

  • edited November 2022

    I have a similar problem. I was organizing keys and moving keys out of key locker and got a data error, so I closed app & log in & the key locker disappeared altogether. It hasn’t been long, but it hasn’t reappeared yet and says I only have 2 when I had 3.

    Update: It reappeared. Everything is fine.

    Post edited by Powersurge09 on
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