Create 3 support ticket - no answer


I created 3 support tickets and get now answer for this.

I use the link Niantic Helpshift

My first ticket 15820248 I get a answer with "need statement of the owner" - send it back and until this I get no answer. Try to create a new one - no answer.

Did I made a mistake for reporting an issue, or is the an other problem?

Many thanks

Best regards

3 votes

New Report · Last Updated


  • grsmhikergrsmhiker ✭✭✭

    A lot of us have been having this issue lately. We get a response that says they're passing the request on, then nobody ever comes back to follow up.

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