Key Locker Malfunction

guidogirlguidogirl ✭✭
edited March 25 in Report a Bug

I am unable to load any keys into my key lockers and get an error message when trying to do so. I've cleared cache, restarted phone multiple times, checked for updates, tried to load into a different locker and still get same result and I am over in inventory and now cannot play because of this unless I want to dump an entirely good capsule of gear which I don't. Please fix asap

I have an Pixel 6 Android and am currently on wifi and running version 2.90.1

@NianticThia


Post edited by guidogirl on
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  • I have now uninstalled and reinstalled app and still getting the same result. I have never had this issue before and wasn't doing anything out of the ordinary when this happened. I don't keep keys in gen inventory normally except when charging and then I store them In one of my lockers and now I am unable to load the keys I emptied out of one entire locker back into the same locker. I have tried to put them into another locker and that won't work either. I have had to recycle inventory In order to hack for sojourner today. This is 12 hours now that this issue has been happening and I will not be able to play until this gets resolved due to inventory limitations .

    @NianticThia

  • I have the same problem. I cannot load any keys into my key locker and just get an error message.

  • Thanks for reaching out, Agents! If you haven't already, please submit a ticket via in-app support. One of our agents will look into this.

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