Did not receive a field kit when leveling up

in Report a Bug
Agent name Rasunda
Scanner version 2.89.1-b73a4b24
Phone Samsung Galaxy S10 SM-G973F/DS
Android version 12 Security patch 1 February 2022
I leveled up to 15 on 2022-03-05 around 10:24 AM
and was displayed with a field kit but I did not get anything new in my inventory.
Please advice
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