Thanks for helping us keep Ingress fun and fair.
I want to share an experience I had last months.
So, things started maybe last summer between another player and myself. The player is from the same faction as I am, and we are separated by something like a 10 minutes walk. Things started to go south between us for several reasons, but let's say that at some point I decided I didn't want to have any interaction with him and stopped upgrading his home portal and avoided playing in his area as much as I could. Then things escalated, implying a lot of virus and ****links to block myself (everyone knows how easier it is to annoy your own faction compared than annoying your enemies).
I'm not the first one in that case, this person has been accused of a lot of things by our mutual opponents in the game, and he has been so outrageous that he is the only player I know or have even heard about who is permanently banned from speaking in COMM.
Since he can't use COMM he used Telegram to insult me, and he even threatened me (things like "never cross my path if you want to walk again" for example). At that point I contacted the police and filled something which is not a complaint, meaning it's not leading to any inquiring from the authorities but is used as a log in case I want to fill a complaint later for the same reasons. So I went out of my local law enforcement office with a paper stating "This person, named X, living at Y, insulted me and threatened me of Z because of a game named Ingress. His name in game is
agent_xyz ." This happened on November 14th, 2021. I sent a copy of this declaration to Niantic, reporting said agent. The report has been marked as processed on November 22nd, with no visible effect.
On December 15th I accidentally met the guy, he started insulting me and even punched me in the face. I wasn't injuried, just took one step back so he realized what he was doing and things stopped there. So I went to the police again and this time filled a complaint (I don't know yet if he has been called to the police or not, things can be treated slowly, but I'm sure he'll be at some point since this time an inquiry will go on). I went out of the police office and again sent a copy of my complaint to Niantic, saying "see he threatened me, I reported him nothing happened, now he has hit me, please do something". This report hasn't been treated before January 24th, when I received a message from Lambert, the same as always "we deciced to take appropriate actions". This person is still playing.
I'd be happy to know if I'm the only one in this situation or if this scenario already happened for other players. I can understand my first report didn't lead to anything, Niantic can't establish a relationship between an Ingress account and a Telegram user (although his messages are specifically mentioning Ingress…). But in the case of my second report he has at best been warned…
I can't be lying to Niantic, using an unrelated police report to accuse another player, since the two papers I have are establishing the link between the name of the person I'm accusing and his Ingress name. So I could be lying to the police, which is punishable by law. Or Niantic trusted me, but thought that a player trying to physically injure another is worth a warning. When it's not the first time this player has been reported to Niantic for things related to his potentially dangerous behaviour with other players (and in my case not only potentially). I really don't understand.