Kinetic bug

Hello Niantic! My Kinetic capsule still not working….72 km walked now this week with 0 Kinetic capsules completed.
please assist as this powers my play
Post edited by NianticVK on
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Hello Niantic! My Kinetic capsule still not working….72 km walked now this week with 0 Kinetic capsules completed.
please assist as this powers my play
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What is the ID of your Kinetic Capsule? I believe this is something Niantic needs in order to reset your Capsule.
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EDIT: As mentioned by Thia, open up a support ticket with your Kinetic Capsule ID :)
THANK YOU it works now