Core member privileges gone
poshjosje
✭✭
in Report a Bug
My inventotry is back down to 2000, my core badge is gone, but when itry to resubscribe, I am still listed as a core member.
I woud need to ditch nearly 500 items before I can even hack a portal.
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CORE badge and inventiry space is back.
Thanks for updating, @poshjosje! If this should happen again, please reinstall or restart the app and check if that resolves it. If not, feel free to reach out to us :)
I am having this same issue again and it isn’t resolved yet. It happened to me for the first few months of the rollout. Y’all broke something.
@NianticVK
I submitted a screenshot of the receipt but no acknowledgement of the screenshot by the customer service agent. Could you please assist? This is the same problem I had the first few months when CORE rolled out.
Sorry about the delay, @Grubble! This has already been escalated and you should be getting a reply soon from one of our agents in the in-app team.
Thanks for your patience!
thanks, got it finally. Disappointed this is the not the first few times this has happened to me.
Same issue here. Subscription fee has been paid today, but CORE privileges have gone. Cannot hack any longer.
If you haven't already, please submit a ticket via in-app. One of our agents will look into this for you!
Me too… i have submitted 3 tickets over a week ago
Hey @Joplin77! Your Core membership should get renewed today. Thanks for your patience!