Why is there an “Inbox” feature?

There is the inbox feature in this forum, but there are no options to use it by members.

Few questions:

1) Is it a one way communication feature? If so, then why? (purpose)

One way communication is never healthy in any circumstance.

2) Was it ever active for two way communication at any point?

Comments

  • InvestigateXMInvestigateXM ✭✭✭✭✭

    About 1), yes, it's a one way communication feature for Niantic. They can send you a private message if they need to, and you can reply to it, but agents can't initiate a message themselves.

    About 2), technically, yes. For the first few hours of the forums lifetime, everyone could send a message to anyone. This was turned off really quickly though.

  • I can see the reasoning behind turning off the feature between members - safer that way.

    Good to know that you can reply when used by a Niantic staff.

    It makes sense.

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