unable to change email

I have created Pokemon GO account with PTC and linked it to Facebook. I have also played it into LVL40.

I have changed my official first name and therefore created a new firstname.lastname@gmail.com account. I managed to link Pokemon GO into new account.

I tried to link Ingress (old firstname.lastname@gmail.com) to Facebook but no success. There is also distinct wayfarer accounts. I love to merge accounts to same Facebook / new firstname.lastname gmail account. Never played multiaccount Ingress or Pokemon GO.

How could I success the merge process? I'm L16 ENL agent and love much more Ingress than Pogo. It would be dare if I need to trash my LVL40 account but if would be needed I'll trash my Pogo account. I think my old fistname.lastname@gmail.com is assigned to HPWU also.

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