༼ つ ◕_◕ ༽つ Ship Drone Kit Niantic ༼ つ ◕_◕ ༽つ

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  • oscarc1oscarc1 ✭✭✭✭✭

    What does "code below" mean? There's nothing below the text in the email, is this another printing error? -_-

  • In the next mail, the "code"

  • 3car3car ✭✭✭

    Can I change the initial shipping address to another?

    Another ‘deploy’ by mail means more cost and time to me. I do want Niantic supply to be charged for double shipping overseas fees for their trouble, not me.

  • ༼ つ ◕_◕ ༽つ Ship Drone Kit Niantic ༼ つ ◕_◕ ༽つ


    Day 7 - Pending status. Will wait till day 14 before checking with support.

    Till then the counter continues!

  • kittysukittysu ✭✭✭
    edited January 2022

    so, it is now over 51 hours since I received an email telling me I would get a correct code within 48h.... but I have no code yet. Anyone received the correct code?

    Update - I have received an email with 2 codes (I ordered a kit for me and another for a friend) - approx 54h after the first email was sent. I still think if they say "within" it should be done within - or an explanation + apology for missing the promised time. "approximately" is not that difficult a word to use if that is what they meant.

    Post edited by kittysu on
  • NysyrNysyr ✭✭✭✭

    My email with the code just arrived


  • Drone kit arrived, 2015 Susan Moyer, invalid drone code/fr & correct loadout redeemed.. 1 for 3 on the cards lol, I hope the stickers actually stick (no glue required) haha WELL DONE NianticSupply&Crew. You really out did yourselves this time! Can’t wait to see what falls part in upcoming events, Cheers to ‘22!

    🤙🐸🤙

  • SSSputnikSSSputnik ✭✭✭✭✭
    edited January 2022

    Hilarious the codes are wrong, again... I mean really?!

    Friggin take some responsibility for once and sack the people responsible.

    Post edited by SSSputnik on
  • EvilSuperHerosEvilSuperHeros ✭✭✭✭✭

    I just got a text and email with my tracking information. Apparently it was delivered here yesterday (Sunday) at noon. Yesterday was super windy. I can't find the package (big black envelope from what others are saying). sigh

    If I had gotten the tracking number before it was due to be here, I could of been waiting for it.

    I guess I'm just out $50 odd bucks?

    I did get the email with the drone codes at least.

  • mortuusmortuus ✭✭✭✭✭

    wow that suxx... look around everywhere maybe its laying somewhere perhaps neighbours.. thats not ok just dump off what you ordered like that for anyone to take? sigh

  • Day 8- Email received.

    Pending shipment.

    ༼ つ ◕_◕ ༽つ Drone Kit Summon ༼ つ ◕_◕ ༽つ

  • EvilSuperHerosEvilSuperHeros ✭✭✭✭✭

    I walked around this morning, checked with several neighbors (most seem to leave around the same time in the morning, so it made it easy). No one saw or noticed it. I did a lap around the neighborhood in the lovely 18F temps, and found nothing.

    If I had known it was coming on Sunday, I could of been on the lookout for it. But if they send you the tracking number after the item arrives, its useless and frustrating.

    I normally ship everything to my office so I don't miss it. But since they said it would be shipping on the 27th, I knew I'd be home and could get it that week easily, Especially since there should be tracking information. I had other stuff shipped to me that week to my house without any problems. Mainly because I had tracking information before the item was shipped out. I knew when to be on the lookout for a package.

    #fail

  • mortuusmortuus ✭✭✭✭✭
    edited January 2022

    wow.. u need report it to the courier for item lost, how can they prove it was delivered to you by dumping it outside? thats not ok... if nobody was home they should try next day or later .

  • MoogModularMoogModular ✭✭✭✭✭

    Wait, who delivers on Sundays? FedEx and UPS don't have Sunday delivers. If it was USPS, it might have been pushed to Monday.

    If it's Lasership or DHL...oof

  • Just about everywhere is short staffed. Maybe FedEx is running some delivery on Sunday to catch up? IDK

  • EvilSuperHerosEvilSuperHeros ✭✭✭✭✭

    USPS delivery on Sundays, so does those silly Amazon drivers.

    I still haven't seen it. No reply back from Niantic Supply. I ended up filing a lost package with Fedex, but nothing other than a case # from them. Kinda like no one cares. Why do I not feel surprised?

  • ZeroHecksGivenZeroHecksGiven ✭✭✭✭✭

    Niantic seems to have taken on the approach of, "Assume we're investigating everything, but we will not communicate anything until some numbers of days AFTER the issue has been resolved."

    Proactive vs Reactive. #MuchHelpful

  • On January 11th I got the tracking info for my package. And I got the correct code a day before.

  • ZeroHecksGivenZeroHecksGiven ✭✭✭✭✭

    And the plot thickens with that last email…

  • EvilSuperHerosEvilSuperHeros ✭✭✭✭✭

    I still don't have the physical envelope despite it being noted it was delivered. Niantic Supply still hasn't replied to my email I sent them on Sunday


    But I guess they are busy with this

    INCOMING COMM

    status: VERIFIED

    It’s being reported that some agents are receiving 2015 Susanna Moyer medals when redeeming the Drone Kit Susanna Moyer character medal. To help rectify this inconvenience and the confusion caused by the different art work on the bio card we will be sending for every kit purchased a digital 2015 & 2016 Susanna Moyer medal code.

  • KappaTauKappaTau ✭✭
    edited January 2022

    That e-mail I don't have yet, I think.


    Correction: Just got the e-mail as well. And yet my package is still in transit.

  • I have the tracking number for my order. Estimated to be here next week.

    I have Not received an email with corrected Drone medal codes as of yet.

    I have received the email with the Susanna Moyer codes this morning.

    Here's hoping it all comes together.

  • MoogModularMoogModular ✭✭✭✭✭

    Well it's definitely not an Amazon package so if it's USPS, it's a lot if they didn't deliver it period.

  • EvilSuperHerosEvilSuperHeros ✭✭✭✭✭

    It's a FedEx package with a FedEx tracking number.


    Still no reply from Niantic Supply. My FedEx lost package case is due to auto close today, if I still haven't found it, they recommend that I reach out to the sender (great).

    @NianticThia How do I get a response from Niantic Supply? More than one email sent, zero response. 3+ days waiting for a reply.

  • Mr1800GetatMeMr1800GetatMe ✭✭
    edited January 2022

    I’ve been waiting any kind of response from NianticSupply since Sunday, kit received with incorrect codes, ZERO emails received since purchasing the kit @NianticThia please assist, at this point any response will be much appreciated


    see in-app social community: “ingress swag” for photo/link of bio cards received

    Post edited by Mr1800GetatMe on
  • NysyrNysyr ✭✭✭✭

    Confirmed also received Susanna Moyer codes via email this morning

  • Are the printed SM code in physical kit different from the one sent in email ?

  • InvestigateXMInvestigateXM ✭✭✭✭✭

    Yes. The printed Susanna Moyer code is either the 2015 or 2016 version of the badge. Because you don't know which is which until you redeem it, Niantic sent everyone a code for the 2015 AND 2016 via Email to make sure everyone gets the correct badge. This means that you basically have three Susanna Moyer codes, one 2015, one 2016, and the one printed on the cards that is either 2015 or 2016.

  • Day 18- Pending shipment.

    Waiting for replace for Susanna Moyer code.

    Have dropped an email for them to get a response

    ༼ つ ◕_◕ ༽つ Drone Kit Summon ༼ つ ◕_◕ ༽つ

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