Lost capsules Support not reacting
recently (a few days ago), while playing the game, i dropped 3 capsules while another agent was standing near to me and waiting for the capsules to drop. I dropped a total of three capsules which disappeared from my inventory, but never appeared on the intel map.
I can specify the contents and exact place where I think i dropped the items, if necessary.
A day later, the same thing happened again. I dropped a capsule with 100 items, which never appeared on the map, but disappeared from my inventory.
Then i tried to load items into another capsule, pressed x to go back to the menu, and the items and capsule were gone.
I wrote a message to the ingame support, but since i have a ticket open there since a few months with login issues that i had in the ingress forum, it seems they are not reacting to that ticket at all anymore. That ticket can be closed btw. i'll detail out in a moment how I regained access to the forums again (without any useful help from the support).