Can't change agent code name

MangGoon · November 2021

Hi all,

I have tried to change my agent code name on this webpage: https://niantic.helpshift.com/a/ingress/?p=web&contact=1

Unfortunately, every time there is an error message "Something went wrong! Please reload and try again. We're sorry for the inconvenience."

I tried on a computer, an android phone and also fully reset iphone but nothing different.

I'm not sure it's only my issue or not.

NianticVK · November 2021

Sorry to hear about that, @MangGoon! Please reach out to our support team via in-app. One of our agents will help you with this.

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