Dronenet not working. Scanner Communication Error
in Report a Bug
Tried to move my drone, and whole app just froze. Upon restart of the app clicking Dronenet button just triggers a "Scanner Communication Error" message.
I can use my own phone and log into a friend’s account, where the Dronenet will work properly, so this is not a device issue!
@NianticBrian @NianticThia would be nice getting this solved quick, as I wish to utilize the event 9 min cooldown!!
Also experiencing this
I also have this issue
Same issue here.
+Problem solved. It went back to normal.
I'm also stuck in this state after the following events:
EDIT: It seems to have solved itself after several hours. Logged in and got the "drone ready to move" message and everything is back to normal.
I had this issue yesterday. Tried to move my drone to another portal; it appeared not to move. I exited Dronenet using the phone's back button. Tried to re-open Dronenet and immediately received "Scanner communication error." Tried restarting phone, clearing app cache, reinstalling app... Nothing fixed it.
The issue did resolve itself after the drone cooldown was up in another hour.
Getting this error now, tried using a different phone and same error on and off WiFi. Seems to be some server-side error. Annoying during Vesak event. Guess it will fix itself in a few hours like other agents above.
edit: hacked a portal and after restart it worked again
I am getting this error. Similar situation. Tried to move drone, drone did not move. Keep getting communication error. Can’t leave the drone net screen. Restart app. Now get scanner communication error every time I try to open drone net. Can’t get to my drone