I don’t quite understand. My pogo account is linked via Google and apple. Ingress is linked by Facebook.
I can’t link pogo to Facebook - I get an error saying ‘this account is linked to another player’. Similarly I have never been able to link ingress to either Google or apple. So how on earth am I meant to resolve it this way.
how can I make the games realise that my pogo and ingress accounts are the same person?
Your access with Facebook login has been reviewed, and we have decided to deactivate this access.
Your access is deactivated due to the following reason(s): Access does not meet acceptance criteria.
Note that we will not be overturning this decision. If you believe your access shouldn't have been deactivated, we suggest re-submitting the access with Facebook login after improving Ingress.
@AgentURR even if you were to restart from scratch and create a new Niantic Account, you still won't be able to sign into Ingress with Facebook until Facebook re-activates us. I don't think this Facebook decision is final, and Ingress would very much like to support Sign in with Facebook when Facebook re-activates our access; however, we're still waiting to hear back from Facebook so this may take some time. If you can use an alternative login method like Sign in with Google or Sign in with Apple in the meantime, then that should let you sign into your existing Niantic Account with Ingress.
can you help me with my query above. I can’t seem to use any other method because I use those methods for pogo. When you say ‘niantic account’ what does that mean? I have one pogo account and one ingress account but it seems they aren’t seen as a single Niantic account. Pogo is linked with apple and Google, ingress with Facebook. I can’t link pogo to Facebook as it tells me a player is already linked (presumably my ingress account) and the same the other way round with ingress if I try to link to Google.
and how would I link ingress now to Google or apple if I can’t even log in.
this works. i started pokemon go with my facebook account, created a new email and linked it to my facebook pokemon account. then i started ingress again and chose google-login with the new email - and finally successfully logged into ingress
If you don't already have a Pokémon Go/Wizards Unite account then what you can do is download one of those, when it asks what account you want to use to log in say your Facebook account. It will then add that app to your current "Niantic account". You then run the game long enough to go into settings, add log in method, and add Google log in. Thus your "Niantic account" has 2 log in methods and that then means that your Ingress account would be automatically linked to the same Google log in. So you could then log into your Ingress account, and delete the app you don't want.
It does mean that your Niantic account will continue to remember that you have a Pokémon Go/Wizards Unite account so I understand why some people don't want to do that. But if you want to guarantee saving your Sojourner/Epoch that is currently your only option.
(Edited to change to just adding Google log in as I've checked and neither offers Apple log in)
@NianticBrian Just a Thought but Can you create a workaround in the meantime for the "niantic profile" service that you've created where we can bypass the SSO Logins and register a type of Recovery email address direct with the nianticlabs domain or phone number that sends an sms for verification to the user that will allow the user to login thus eliminating the need for the third party access by way of a slight patch.
Hope that makes sense and you have these kind of tools.
This equally doesn’t work. I just signed up for wizards, then tried to link it to Facebook (to link it with ingress) but it said that there was already an account linked to it (I have never used wizards)
so I am still without access and my sojourner will now have gone.
@NianticBrian any other advice or do I just have to wait it out and hope I haven’t lost my account forever?
Buenas tardes, el error de inicio de sesión con Facebook aun sigue, no puedo iniciar sesión, ayuda saben si se resolvera este problema? No quisiera perder mi cuenta que con esfuerzo voy subiendo de nivel y perder mi progreso con las medallas Epoch y Sojourner y de estos eventos que están cerca
Thank You greatly gooood sir, You just save my 456 (hehe) sojourner log in sessions :) Now I will be afraid of punishment from Niantic for some account or login fraud that will end in account termination :]]
@NianticBrian I'm facing the same issue while trying to login with my google account. Some time before I had both accounts (Facebook and Google) linked, but I unlinked Facebook from a while. So why I'm still having this?
I tried linking Facebook again on Pogo, then link a new google account and unlink Facebook. Same result. Is Facebook leaving some sort of a footprint on the login system?
I can’t sign in through Facebook. I can’t go through google because it’s connected to pogo. I can’t Unlink google in pogo because it is the only thing that is connected. I can’t link a Facebook account in pogo because it is taken up through ingress. I am completely stuck.
Comments
maybe while fixing this error Niantic can fix the Intel login problem that dozens of people including me have? 🤔
I don’t quite understand. My pogo account is linked via Google and apple. Ingress is linked by Facebook.
I can’t link pogo to Facebook - I get an error saying ‘this account is linked to another player’. Similarly I have never been able to link ingress to either Google or apple. So how on earth am I meant to resolve it this way.
how can I make the games realise that my pogo and ingress accounts are the same person?
my ingress account is related to facebook only, not possible to use different signins
Okay, who's got money on the excuse being "Ingress promotes misinformation and conspiracy theories"?
why cant u use google? fb is bad option using auth login clearly.
I guess this is the information Facebook gave:
Your access with Facebook login has been reviewed, and we have decided to deactivate this access.
Your access is deactivated due to the following reason(s): Access does not meet acceptance criteria.
Note that we will not be overturning this decision. If you believe your access shouldn't have been deactivated, we suggest re-submitting the access with Facebook login after improving Ingress.
i didnt care so far about login procedures... hoped others do.... i dont mind to restart from scratch... would like to know if fb desicion is final
@AgentURR even if you were to restart from scratch and create a new Niantic Account, you still won't be able to sign into Ingress with Facebook until Facebook re-activates us. I don't think this Facebook decision is final, and Ingress would very much like to support Sign in with Facebook when Facebook re-activates our access; however, we're still waiting to hear back from Facebook so this may take some time. If you can use an alternative login method like Sign in with Google or Sign in with Apple in the meantime, then that should let you sign into your existing Niantic Account with Ingress.
@NianticBrian do we have any chances that our Sojourner/Epoch progress will be restored after resolving sign-in issue?
can you help me with my query above. I can’t seem to use any other method because I use those methods for pogo. When you say ‘niantic account’ what does that mean? I have one pogo account and one ingress account but it seems they aren’t seen as a single Niantic account. Pogo is linked with apple and Google, ingress with Facebook. I can’t link pogo to Facebook as it tells me a player is already linked (presumably my ingress account) and the same the other way round with ingress if I try to link to Google.
and how would I link ingress now to Google or apple if I can’t even log in.
I don’t know what to do.- please help
In pokemon, it says that my Facebook profile is linked to another account, same as agentURR has.
And i can't unlink the Google account, while it is active.🤷♂️
But when i clicked on the new player option, it made another account, almost.
And i have downloader wizards united again, just to test. And that game is still able to login with Facebook.
So the Facebook login is only limited to ingress....🤔
Did they tell you the reason for deactivating the oauth? I don't think ingress abused it in any way...
I linked my pokemon go with a new e-mail, it works ingress started with a new e-mail to.
Thanx 👍👍👍👍
now imagine if all you got from Facebook was an automated response from a bot and a closed ticket. that's Niantic support
this works. i started pokemon go with my facebook account, created a new email and linked it to my facebook pokemon account. then i started ingress again and chose google-login with the new email - and finally successfully logged into ingress
But if my account is only linked to Facebook, I can’t access it to link it to anything else 🤷
so what do I do. If I just have to wait it out then fine (we’ll not fine, but…) at least I know.
That's quite possibly what happened.
If you don't already have a Pokémon Go/Wizards Unite account then what you can do is download one of those, when it asks what account you want to use to log in say your Facebook account. It will then add that app to your current "Niantic account". You then run the game long enough to go into settings, add log in method, and add Google log in. Thus your "Niantic account" has 2 log in methods and that then means that your Ingress account would be automatically linked to the same Google log in. So you could then log into your Ingress account, and delete the app you don't want.
It does mean that your Niantic account will continue to remember that you have a Pokémon Go/Wizards Unite account so I understand why some people don't want to do that. But if you want to guarantee saving your Sojourner/Epoch that is currently your only option.
(Edited to change to just adding Google log in as I've checked and neither offers Apple log in)
Very helpful, this workaround really works, thank you!
exactly that.
@NianticBrian Just a Thought but Can you create a workaround in the meantime for the "niantic profile" service that you've created where we can bypass the SSO Logins and register a type of Recovery email address direct with the nianticlabs domain or phone number that sends an sms for verification to the user that will allow the user to login thus eliminating the need for the third party access by way of a slight patch.
Hope that makes sense and you have these kind of tools.
This equally doesn’t work. I just signed up for wizards, then tried to link it to Facebook (to link it with ingress) but it said that there was already an account linked to it (I have never used wizards)
so I am still without access and my sojourner will now have gone.
@NianticBrian any other advice or do I just have to wait it out and hope I haven’t lost my account forever?
Buenas tardes, el error de inicio de sesión con Facebook aun sigue, no puedo iniciar sesión, ayuda saben si se resolvera este problema? No quisiera perder mi cuenta que con esfuerzo voy subiendo de nivel y perder mi progreso con las medallas Epoch y Sojourner y de estos eventos que están cerca
Me pasa lo mismo... Seria una lastima perder todo el progreso
I wonder if the FB decision was based on amounts of fake accounts being created.
you must link to an account that is not linked to any game. I did it with that.
Here, have the same problem...
Thank You greatly gooood sir, You just save my 456 (hehe) sojourner log in sessions :) Now I will be afraid of punishment from Niantic for some account or login fraud that will end in account termination :]]
@NianticBrian I'm facing the same issue while trying to login with my google account. Some time before I had both accounts (Facebook and Google) linked, but I unlinked Facebook from a while. So why I'm still having this?
I tried linking Facebook again on Pogo, then link a new google account and unlink Facebook. Same result. Is Facebook leaving some sort of a footprint on the login system?
I can’t sign in through Facebook. I can’t go through google because it’s connected to pogo. I can’t Unlink google in pogo because it is the only thing that is connected. I can’t link a Facebook account in pogo because it is taken up through ingress. I am completely stuck.