Criteria about strikes and account terminated
Hi, I am new here.
But I want to know some questions. My friend plays Ingress a while and got suddenly banned, without strike advertise. What is the criterium to get banned directly or got a strike? Because he alerts me that I can get banned without strike, and also without knowing what he did.
Also, he nevers spoofing. That is the reason that the banishment is a mystery.
So, what is the exactly criterion of got ban directly or receiving three strikes?
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Answers
Thanks for reaching out, and welcome to the community!
As long as you're abiding by the Ingress Terms of Service (https://www.nianticlabs.com/terms/) and the Ingress Community Guidelines (https://niantic.helpshift.com/a/ingress/?p=web&s=agent-protocol&f=ingress-community-guidelines), there should not be any reason for concern.
About your friend's issue, please inform him to contact us via In-app support for a ban appeal. One of our agents will look into it.