Kinetic capusle distance is not counted

JULLYBOOM

I walked 7 kilometers today. It was reflected in the trekker medal, but not in the kinetic capusle.

I re-downloaded and relaunched the app, but it does not recover.

Please repair it.

ExiaDouble00

I have the same issue (see also my post of yesterday). Apparently, this is a common issue multiple agents are affected by this, see older posts.

maikwalk

Same issue, stucked at 0km, its been 72 hours without a solution.

We need the Kinetic Capsule to be reseted.

NianticThia

@JULLYBOOM please let me know if it working now

Yanomanx

同じ状況です。

対応をお願いします。

NianticThia

Hi @Yanomanx - I've poked your Kinetic Capsule. Please let me know if it worked.

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Google Translate to Japanese (申し訳ありません)

キネティックカプセルをリセットしました。

うまくいったか教えてください。