Kinetic capusle distance is not counted

in Report a Bug
I walked 7 kilometers today. It was reflected in the trekker medal, but not in the kinetic capusle.
I re-downloaded and relaunched the app, but it does not recover.
Please repair it.
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I have the same issue (see also my post of yesterday). Apparently, this is a common issue multiple agents are affected by this, see older posts.
Same issue, stucked at 0km, its been 72 hours without a solution.
We need the Kinetic Capsule to be reseted.
@JULLYBOOM please let me know if it working now
同じ状況です。
対応をお願いします。
Hi @Yanomanx - I've poked your Kinetic Capsule. Please let me know if it worked.
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Google Translate to Japanese (申し訳ありません)
キネティックカプセルをリセットしました。
うまくいったか教えてください。