how are ingress players supposed to get help?
https://ingress.com/support or https://support.ingress.com/
I will pass this over to the appropriate folks but the URLs that @MatiasM20 shared are how you can get support!
Might I ask how you found / accessed the URL you shared @GorillaSapiens ?
how did i access it @NianticThia ? it's probably in my browser history from ages past.
Oh...I was going say if this was from some help article or somewhere on here, it would have been odd.
Though I do admit the URL redirect is odd - I don't think a landing page can be made on Helpshift but looking at the URLs:
Technically all three games have in game support but HPWU is the only one that makes that front and center.
manually typic niantic.helpshift.com redirects to
which says, big and bold, "Pokémon GO Help Center"