my kinetic capsule broke several weeks ago immediately after starting a new program. Capsule id 632D9896.
Thanks for reaching out, @Cthulthist! Please submit a request via in-app support. We'll take it from there.
@NianticVK Like I've stated in another discussion the in-app support does not work at all, it only opens to blank view. Therefore I can not submit a ticket that way
@NianticVK managed to get that unintuitive report tool to work on my tablet but your bot only tells to report problems in here. I'll try to create something through Premium item option but this kind of bad communication is not very helpful.
Sorry about that, @Cthulthist! Please choose another option other than Report a Bug and you should be able to start a conversation with one of our representatives.
Hey, @Cthulthist! We've made a fix on your account. Please restart the app and check if it's working.
@NianticVK It is working now, thank you.