Scan Failed [New]
in Report a Bug
I scan often by start of 2020 , in those days this bug is happened, in both my Samsung S7. I'm able to start the scan, then all became grey with the new hexagonal design but I'm not able to stop the scan anymore when I'm done surroundings the portal.
@GYSGHOST can you share a screenshot of what you're seeing before the Scan Failed error message? The Portal Scan should enable the Stop button after passing the minimum number of feature points collected at the Portal, and will also automatically stop if you reach the maximum number of feature points collected at the Portal or run out of time at the 30-second mark.
This is some frames before the error while scanning a tower . Scanned now.
I tried with different targets too, mural and playground, the stop button just doesn't appear anymore and when the "scan failed" error pop up , I can't back to the game menu, I need to force close the app in order to play again. This is almost all about this problem.
Fixed with the update. 2.79.1