On the advice of the agents, I forwarded the discussion here. Help solve the problem, thanks. @NianticBrian @NianticThia https://community.ingress.com/en/discussion/16312/change-game-nickname#latest
Sorry to hear about your trouble, @EugeneBaxter! You may submit a request via in-app support. However, while submitting the ticket please select another option, and when the conversation with an agent begins you may request a Codename change.
It's not my problem. I find out at the request of three agents from my city. Thank you very much for your feedback.