Misunderstanding reasons (spec ops)

Hello!

I would like to know what principle is the approval of missions. Already 20+ Rejects. Every time the same reason:

  • Use of an image or text that isn't yours or that you don't have rights to use or that consists of a logo
  • Use of official Niantic logos or event names (NL1331, Mission Day, etc.)
  • Use of Image or Text that claims the Mission as "official", otherwise implies it has special designation, or is endorsed by Niantic (e.g., "The Official Ingress London Mission")

But....

The picture has a free license and can be used for commercial purposes, that is, I do not have to be its copyright holder and ask permission. Text in the title and in the description taken from my head.

I believe that my submition does not fall under the first point of a possible reason ... Especially under the rest 2 ... So I would like to understand what is the reason of reject.

Maybe someone knows what I'm doing wrong?

I apply screenshots ....

Oh yes, I forgot ... The mission passes at the points in the park ... The name of the park - the bird harbor .... that is, the mission corresponds to the theme of the portals ....

Can someone help deal with this question? Or the result of approving the mission is this lottery?

Tagged:

Comments

  • mortuusmortuus ✭✭✭✭✭

    create a support ticket and if u have support number from email rejection tell them picture is free to use no copyright maybe that help.

  • Can you tell? What place is this ticket to send? I could not find email and chatbot does not miss the choice of categories from FAQ ...

  • mortuusmortuus ✭✭✭✭✭
    edited August 2021

    hm if u have rejection email down the bottom should be a support ID, otherwise idk :/ for ticket u need go to https://ingress.com/support and down to right click the icon to start a support ticket and tell them your problem.

    Problem is that u have no ways before usend in banner to write somewhere that this image has no copyright and is free to use, i guess they asume the picture is copyright and will keep to reject it even tho its no reason to reject a non copyright picture.. this has been an issue for years where agents struggle get banners accepted on non copyrighted images....

  • Thanks for reaching out, @CVRIM! To investigate and help you better, please reach out via in-app support and make sure to share the information about the licence. Also, you may choose another option other than Report a Bug and you should be able to start a conversation with one of our representatives.

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