August Second Sunday - Missing Medal Ticks
For those who have not received their MD medal tick - thank you for sharing details and I'm sorry for the experience.
The team is working to resolve this and we are making efforts to mitigate the issue that some are running into. You do not need to do a 7th mission as I suggested last time. For those who are not receiving their medal increment, please submit a support ticket with the following: Agent Name, a screenshot showing 6 missions completed, and any Mission details you can share (including at least one of the Official Mission names).
As we work to improve this, I'll report back if additional information is needed (the Support team will as well).
Update: While we continue to investigate, we have changed the number of Official Mission Day missions needed to get the medal tick to 5. Some Agents may need to do a 6th to get the tick to push. If you get your tick after 5, congrats! If you don't, doing a 6th will not mess up your banner alignment. If you DO NOT get the tick after 6, again, please submit a support ticket, with your Agent name, a screenshot showing 6 missions completed, and any Mission details you can share (including at least one of the Official Mission names).
Hi @Arno04 - Could you submit a support ticket? (If you have already, please disregard!)
@NianticVK - FYI
Agent Name : anon3104
Mission auther is "MDNIA2"
Agentname : hacker4343
MD: Seongnam, 판교도서관
MD: Seongnam, 판교생태학습원
MD: Seongnam, 판교역
MD: Seongnam, 판교테크노밸리
MD: Seongnam, 운중동 먹거리촌
MD: Seongnam, 운중천
August Secoend Sunday Missing
Unfortunately, the number of missions must be outnumbered for a long time ago!! So, thank you for everything!!😘
I submitted a support request from app with the topic "Questions about Scanner or Intel Map" -> "My Agent Stats are Incorrect" but @NianticThia , could you give us more details about which support kind must be the appropiate to submit it?
I'll see if there is a specific category to go through but you should be good @guijarrelson.
@guijarrelson please use:
Gameplay Issues > Medals or badges not received
Sorry, but that option is not available in the support menu:
Under which one of those options is "Medals or badges not received" ? Because I don't see it under any of those options.
@guijarrelson sorry - I didn't follow the report structure all the way through so the option won't work it seems.
The option exists but before you 'Skip' with the start message.
We'll have to wait for confirmation from @NianticThia
In the interim just select something that relates to your account for the moment under Gameplay
I have this issue, support ticket submitted.
edit: my bad, it did count.
@Pani1976 remember you need to submit a support ticket too
Ag name : syoupero
Agentname : safuroon
MD: Daejeon, 대전예술의광장 Daejeon Art center
MD: Daejeon, 엑스포시민광장 Expo Plaza
MD: Daejeon, 한밭수목원 Hanbat arboretum
MD: Daejeon, 대전컨벤션센터 Daejeon Convention center
MD: Daejeon, 엑스포광장(한빛탑) Expo Square(Hanbit tower)
MD: Daejeon, 국립중앙과학관 National Science Museum
My agent name is @SRajaneththi completed unique 6 missions but not mission day, if there is any possibility to count one mission day it’s highly appreciate.
Buenas tardes, mi nombre es Franortega y ayer hice las 6 misiones y tampoco me contaron para la medalla.
No me deja enviar las capturas de pantalla
agent name : katagirikougyo
Please Consider that any normal 6 mission completely completed Agent also count M
Please Consider that any different 6 mission completely completed agents too to count mission day.they also play ingress missions at this risky environment
Please Consider Like this players Too.because they love the game and play in hand with pandamic environment.bit never dismissed the game however ... please count them too mission day
Where i submit a support ticket.
Thanks for a link.
I finish 6 mission and not recived point or medal