Kinetic capsule consumes items but doesn't produce desired object.

For a few weeks my Kinetic capsule has been consuming items but not forging any desired items.

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  • Thanks for reaching out, @BennoKompressor! Once you complete 8kms the capsule will give you the item and it will be added to your inventory.

  • I have completed 58 capsules, and for about the last 10 I didn't receive any items even though my rare shields or link amps disappeared. The capsule doesn't work. Can I please have the capsule reset or deleted and get a new one? I have completed 58 kinetic capsules and it stopped working about 10 capsules ago. Samsung Galaxy 10, Android 11, Ingress 2.75.1-2b111a72. I am am getting very frustrated about using up good gear for no return.

  • Sorry to hear about that, @BennoKompressor! Please submit a ticket via In-app support. We'll take it from there.

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