Not getting credit for XM recharged
in Report a Bug
Today after the event started I am no longer getting credit for the XM I have recharged. Also have checked with a couple agents and they are also not getting credit.
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Just tested and my Recharger medal is getting credit like normal, fwiw.
T
The same problem for me, my medal counter is not moving
Thanks for reaching out, Agents! Have you all tried reinstalling the app? If not, please reinstall the app and check again. If this continues, please reach out via in-app support. One of our team members will look into this.
It is working now even when boost charging. Thanks for the quick response.
I forgot to comment on it. My problem was solved after waiting almost 40 minutes, now it's fine 👍️
Happy to know it's working now! I'll be closing this, please reach out if you need help with any more questions. :)